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Desktop Support
- Software installation, upgrades and troubleshooting
- Desktop and portable hardware troubleshooting
- Font management and creative application configuration
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Server Support
- Mac OS X Server installation and maintenance
- Open Directory setup and management
- Active Directory integration
- XSAN and other storage solutions
- Email and message services
- Office collaboration systems
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Network Support
- Internet connectivity
- Firewalls and security
- Routing, switching and wireless
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